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November 7, 2024
Question

Unlock with Apple Watch not working again

  • November 7, 2024
  • 14 replies
  • 996 views

For the past couple weeks, I'm unable to unlock 1Password with my Apple Watch. I get the pop-up window saying "1Password is trying to unlock. Approve with Apple Watch..." but I never get the notification on my watch. It eventually times out. I unchecked the option to unlock with Apple Watch, restarted my Mac, reenabled unlock with Apple Watch in 1Password, and it still doesn't work. Any suggestions?

1Password for Mac 8.10.50
81050025, on PRODUCTION channel

MacOS Sequoia 15.1 (24B83)

Apple Watch Ultra
WatchOS version 11.1


1Password Version: 8.10.50
Extension Version: N/A
OS Version: MacOS 15.1
Browser: N/A

14 replies

1P_Dave
1Password Employee
December 11, 2024

@RedDragon1157

I'm sorry that you're having trouble with Apple Watch unlock. Are you still experiencing the issue?

11:55 AM EST: Just checked the settings again & now I can see the 1Password setting options for the Apple Watch. I will try rebooting my Mac to test whether watch unlock is restored.

Make sure that your Apple Watch is on your wrist and unlocked, that's needed for the Watch option to appear in the 1Password app.

-Dave

December 11, 2024

The issue is intermittent and I have yet to figure out a pattern. The good news is that recently it has been working fine. I will keep an eye out for my Watch lock/unlock state and Focus state. I will report back if I am able to debug the conditions for reproducing the issue.

1P_Dave
1Password Employee
January 8, 2025

@RedDragon1157

Sounds good. If the issue does return then let us know.

-Dave

February 11, 2025

I'm also having this issue.  The 1Password icon is visible in login fields for a week or so and then, without changing any settings on my Mac or watch, I'll click the field and nothing pops up. 

Going into System Settings, unchecking "Unlock with Apple Watch" and then rechecking it turns it back on, but then the issue repeats a week or so later.