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July 13, 2026
Solved

Updated 1Password Security Agreement

  • July 13, 2026
  • 5 replies
  • 33 views

I just received an email about this asking to do a Docusign review and accept agreement. What specifically is this and what do I in need to do? I don’t want to click on this till I know more. 

Best answer by 1P_Gem

Hi @Jpap, thanks for reporting this! This definitely isn’t a genuine email from us. You can check which domains 1Password uses to send emails here: 1Password email and marketing domains

 

If you still have the email, or if you receive any further suspicious emails, please forward them to abuse@1password.com if you’re able to, so we can investigate.

5 replies

July 14, 2026

Sounds like a phishing scam/attempt to me.  Delete the email and do not click on any links.

JpapAuthor
July 14, 2026

Thanks I did delete it. But it was really official looking. I tried forwarding it to [removed by moderator] but the Apple iCloud server bounced it back to me. It came from address: [removed by moderator]

1P_Gem
1P_GemAnswer
1Password Employee
July 14, 2026

Hi @Jpap, thanks for reporting this! This definitely isn’t a genuine email from us. You can check which domains 1Password uses to send emails here: 1Password email and marketing domains

 

If you still have the email, or if you receive any further suspicious emails, please forward them to abuse@1password.com if you’re able to, so we can investigate.

JpapAuthor
July 14, 2026

I’ve tried to forward this to abuse@1password but the Apple iCloud email service rejects it and bounces it back to me. Maybe you can figure out why this is being rejected.This is some of the error message that get back:

 

JpapAuthor
July 14, 2026

This is some of the phishing email:

 

1P_Gem
1Password Employee
July 15, 2026

Hi ​@Jpap, thanks for sharing these details! The rejection appears to be happening on Apple's end - they may be detecting it as a phishing email and trying to prevent it from being spread, though we can't say for certain.

The good news is that this phishing email has already been reported and actioned by our security team, so you're all set to go ahead and delete it.

JpapAuthor
July 15, 2026

Thank you!