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September 23, 2024
Question

upgrade to macOS 12.7, safari extension 8.10.46 does not work

  • September 23, 2024
  • 3 replies
  • 59 views

Recent upgrade of macOS to 12.7.6. Safari 15.6.1. 1Password for safari extension 8.10.46.34

Extension icon on browser locked. Going to settings on extension takes you to blank safari tab/page.

Solutions tried 1) deleted safari extension, empty bin, reinstalled new - no change. 2) cleared history - no change.

Any advice on solution would be most welcome. RS


1Password Version: Mac 8.10.44
Extension Version: 8.10.46.34
OS Version: macOS 12.7.6.
Browser: Safari 15.6.1

3 replies

1Password Employee
September 24, 2024

Hello, @rangerstuagain. Thank you for reaching out.

Safari 16 is the https://support.1password.com/system-requirements/#system-requirements-for-the-1password-browser-extension that works with 1Password. I'm afraid there won't be a way to use the latest version of 1Password for Safari with Safari 15.6.1.

Is there a pending update to Safari? Here's how to check -> https://support.apple.com/en-us/HT201541. In the macOS software update section, click "more info" to select Safari to update without upgrading your operating system.

-Evon

September 25, 2024

Hi Evon, thank you for your assistance. I managed to update Safari to 17.6 which solved the issue. Thanks RSA

1Password Employee
September 25, 2024

@rangerstuagain,

You're very welcome. Let me know if there's anything else I can help you with. 🙂

-Evon