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F451
April 25, 2023
Question

UpsideDownCake Android 14 Beta

  • April 25, 2023
  • 16 replies
  • 1135 views

Has anyone on the 1Password team been running the new UpsideDownCake Android 14 beta? I have been running it since last week and encountered the following while using the latest 1Password Android beta:

  1. 1Password login screen appears, but disappears after signing in, with the inability to access any of the 1Password app itself.

  2. You can enter passwords into apps, but the same symptoms are encountered as listed in item 1. The login window apps and then disappears, but if there are additional 1Password sections for that login, they never appear. If you have and are required to enter more than one login for the same website, you cannot do so, as it will enter the first choice in 1Password.

Thanks


1Password Version: 8.10.5-10 beta
Extension Version: Not Provided
OS Version: Android 14 beta
Browser:_ Not Provided

16 replies

1P_Timothy
Community Manager
April 25, 2023

Hi @F451, thanks for writing in!

I suspect point 1 is related to an issue introduced with the Android 14 beta. We anticipate this will be addressed on Android's end but the development team here is working on a fix to help ensure the issue is resolved as soon as possible.

The crash occurs when opening the Search tab. To help avoid the crash you can open to Watchtower then continue accessing the Home, Items and Watchtower tabs. To do so you can long press the 1Password app icon then select "Open Watchtower".

For point 2, do you often fill items from the Autofill menu by selecting the "Open 1Password" prompt?

F451
F451Author
April 25, 2023

There are four (4) “long press” tabs available: Open Search, Open Watchtower, All Items, Favorites. The only one that crashes after selecting and entering my 1Password password is Open Search as you stated. Regarding point 2, yes I use the Open 1Password prompt for most of app password entries, or when said prompt is available—this is my preferred means. Thanks for responding so quickly. A crash report was sent to Google, as prompted after 1Password crashing a certain amount of times, regarding 1Password, so I trust Google’s development team is aware and working on the issue too.

1P_Timothy
Community Manager
April 26, 2023

Hi @F451, thanks for confirming those details.

From our investigation the crash occurs when the search field is focused due to a change introduced with Android 14. I suspect interacting with the search field in the Autofill ("Open 1Password") menu is resulting in the same behavior. As noted we expect this to be addressed and are working on a fix from our end as well. With any luck this should be resolved before too long.

Thanks again for writing in and reporting this. If there's anything else we can help with just let me know!

1P_Timothy
Community Manager
April 27, 2023

Hi @F451, I just wanted to follow up and mention that we have included a change to address this crash in our latest beta, version 8.10.6-10. If the update is not currently available for you it should be rolled out soon through the Play Store.

When you get the chance to update, let us know if you're still seeing a crash. Thanks again!

April 30, 2023

I can access the 1Password 8 app on Android 14 now. Thanks for the 8.10.6-10 beta update!

1P_Timothy
Community Manager
May 3, 2023

Great to hear @theoilside! Thanks for letting us know that works for you.

F451
F451Author
May 6, 2023

It nows works me too. Apologies for the late response as I ran into some matters requiring my full attention.

1P_Dave
1Password Employee
May 10, 2023

@F451

I'm happy to hear that everything is now working for you as well. 🙂

-Dave

July 17, 2023

Thank you for the information and workaround tips regarding the Android 14 beta issuehttps://aerowaapps.com/fm-whatsapp/ I appreciate your assistance in addressing the problem.

1P_Timothy
Community Manager
July 29, 2023

On behalf of myself and the team, you are very welcome! Let us know if there's anything else we can help with.