Urgent: Entire Family Account Accidentally Deleted!!! – Support Tickets #785959 / #787905
Hello,
Our entire 1Password Families account was accidentally deleted by a Family Organizer who believed they were deleting only their own account.
All family members have lost access to the account, including our vault data. This is a time-sensitive account recovery request.
My original support ticket is #785959.
A follow-up email appears to have accidentally generated another ticket, #787905. These tickets are for the same issue.
Could a 1Password Community team member please:
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confirm that #785959 has been received,
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make sure it is routed to the appropriate account recovery team,
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merge or disregard duplicate ticket #787905 as appropriate, and
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flag the case for follow-up?
We need the existing Families account, vault data, family members, and active annual subscription restored.
This is very similar to other accidental Family Account deletion cases reported here in the Community.
Thank you.