Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}

Hi @ag_mike_d,

I am also having this issue and I am on the latest nightly update. Is there anything I can do?

Hello @EggsAndAvo,

Sorry for the continued troubles with the TPM option being greyed out in that latest Nightly.

First, from Windows Settings > Accounts > Sign-in options, could you please try removing and re-enrolling all your Windows Hello options including face, fingerprint and PIN, where applicable.

If this continues to be a problem afterwards - we'd like to learn more and ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/666328/#Comment_666328
* Your forum username: EggsAndAvo

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

Hi @ag_mike_d,

That worked, thanks for the help.

Hello again @EggsAndAvo - you're most welcome! I'm happy to hear this helped. 😀

Hi @ag_mike_d,

That worked, thanks for the help.

Thanks, @EggsAndAvo! 👍