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Calion
Calion
January 17, 2022
Question

Username and password won't copy

  • January 17, 2022
  • 2 replies
  • 67 views

When I try to copy data from 1P using the ipadOS 15 Safari extension, nothing happens. I select the item, select Copy, and it looks like it works, but the Clipboard contents don't change.

1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: ipadOS 15.2

2 replies

1P_Dave
1P_Dave
1Password Employee
January 17, 2022

Hello @Calion! 👋

I'm sorry to hear that you ran into an issue when copying a field using 1Password for Safari. The issue seems to be that the copy function permissions get confused after an update, our team is working with Apple to try to improve this situation. Can you try following these step to see if we can get copying working again?

  1. Open the Settings app.
  2. Tap Safari.
  3. Tap Extensions.
  4. Tap 1Password.
  5. Tap Other Websites.
  6. Tap/select Ask.
  7. Switch back to Safari (the app).
  8. Tap the aA / puzzle piece icon.
  9. Tap 1Password.
  10. Tap Allow.

Are you now able to copy a field from 1Password for Safari? :)

ref: dev/core/core#9820

A
Anonymous
January 30, 2022

Not the OP but I had this same issue and this fixed it for me.

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