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LarryMcJ
February 20, 2023
Question

v8.10 is often unresponsive

  • February 20, 2023
  • 20 replies
  • 526 views

As much as I love 8.10, it has a very reproducible problem. 8-10 time a day it will just stop after tapping any one is the menu categorizes. No defined action causes this, it just happens. Screenshot attached.

20 replies

LarryMcJ
LarryMcJAuthor
February 21, 2023

Boy, autocorrect butchered that post…should have proofed it. Should be as follows.

As much as I love 8.10, it has a very reproducible problem. 8-10 times a day it will just stop after tapping any one of the menu categories. No defined action causes this, it just happens. Screenshot attached.

February 22, 2023

I am also seeing this, but only on my iPad, not my iPhone. The spinner never seems to stop, but clicking amongst various categories will sometimes clear it up.

LarryMcJ
LarryMcJAuthor
February 22, 2023

Same thing works for me to clear it, or a quick restart of the app.

1P_Tommy
1Password Employee
February 24, 2023

@kevinosinski

We believe we've got reproducible steps for this behavior. One of my colleagues found those steps and once I followed those I could reproduce the spinner on my iPad.

ref: dev/core/core#20220

1P_Tommy
1Password Employee
February 24, 2023

@LarryMcJ

I've not seen this on the phone. Have you noticed anything else detail wise? Interestingly, I was able to reproduce the results on a 11" iPad but not a mini. We've got that one filed. It's very possible the root cause is the same.

LarryMcJ
LarryMcJAuthor
February 24, 2023

Thanks, ag_tommy! It's not a big deal...and I'm sure an eventual update will fix it.

LarryMcJ
LarryMcJAuthor
February 24, 2023

No...I have not noticed any other particulars, other than frequency of occurrence seems to be about one out of every 4-5 times. It's not consistent.

1P_Tommy
1Password Employee
February 25, 2023

@LarryMcJ

I was out this evening on an errand and experienced this on my phone. I instantly thought, oh no, I spoke too soon. 😆 It came and went just like you described. Thanks for the diligent reporting.

LarryMcJ
LarryMcJAuthor
February 25, 2023

My pleasure. Perfection is an iterative process, and along the way, "stuff happens" 🙂

1P_Dave
1Password Employee
March 8, 2023

Thank you again for reporting the issue. 🙂

-Dave