Version error on offline items imported from Bitwarden — no reply since escalation (Oct 31)

Hi, I'm hoping someone from the 1Password team can check on my support ticket #874226.

I recently migrated from Bitwarden to 1Password, and some of the imported items are stuck as offline items with a version error. They won't sync to my account.

I contacted Support by email and already sent a diagnostics report as requested. On October 31, I was told the case had been escalated to the responsible team, but I haven't received any reply since then.

Could someone please check that my ticket is with the right team?

Thank you.