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December 13, 2023
Question

Very high CPU usage from 1Password extension in Chromium/Arc

  • December 13, 2023
  • 5 replies
  • 555 views

I've encountered persistent, maxed out CPU usage from the 1Password extension in Arc:

Today, I encountered this issue again after killing the extension and restarting my browser.


1Password Version: 8.10.22
Extension Version: 2.18.0
OS Version: macOS 14.1.2
Browser: Arc 1.20.1, Chromium 120.0.6099.56

5 replies

1P_Dave
1Password Employee
December 13, 2023

Hello @kincaidoneil! 👋

I'm sorry that 1Password is using more resources than normal with Arc browser on your Mac. We've received another report of this issue recently and our developers are investigating. To help with our investigation I'd like to request the following from your end:

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#26684

December 13, 2023

I am having same problem, as soon as I open 1Password extension popup, CPU usage for extension spikes. Sometimes I also notice extension is using 3GB of RAM.

1Password Extension 2.18.1
1Password for Mac 8.10.22 (81022040)
Arc Version 1.20.1 (43987)
macOS Sonoma 14.2

steph_giles
1Password Employee
December 14, 2023

Hey @Deimouse,

I'm sorry for the trouble, our team are looking into this and I have added you as an affected user to the internal issue.

For the time being, if 1Password in the browser affects your performance to the point it's unusable, I recommend temporarily disabling 1Password in your browser and using Universal Autofill instead.

Apologies for the disruption!

ref: dev/core/core#26684

December 15, 2023

Same issue, tested with the extension stable and BETA and the issue is happening on both.

1P_Dave
1Password Employee
December 15, 2023

@lionelp

I'm sorry that you're also affected, the issue exists in both the stable and beta versions of 1Password in the browser. A fix has been coded and we're testing it internally, we hope to release it soon.

-Dave