Very slow now

Forum|Forum|5 years ago
July 13, 2021
5 replies
207 views

At some point over last month or so, the browser extension for Edge became very slow. I was using the native production version of Edge, so thought maybe I'd switch to the Beta version from Chrome store, and see the same slowness.

This "slow" is to login, so it takes ages before I am authenticated and can search within 1password.

Edge v91.0.864.67

1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: Windows 10 Enterprise, 21H1
Sync Type: Not Provided

Browser Extension

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ag_chantelle

1Password Employee

@gravity47

To help us pin down the unlocking issue, I'd like to ask you to grab a console log from your browser:

https://support.1password.com/cs/extension-console-log/

Send it to us at support+x@1password.com with a link to our current discussion. One of our team members will have a look and let you know what we find.

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Anonymous

Done.

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ag_chantelle

1Password Employee

Thanks @gravity47 - I found it! Let's continue our conversation via email. :)

ref: VWR-54244-353

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Anonymous

Hi there. I am having this exact same issue and noticed it started around the exact time as the OP. Can I get help too? It would be nice if a resolution was posted on here so it could be searchable for others moving forward.

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Anonymous

@chaosphere_mk:

Absolutely, we are happy to help. Have you sent us a console log already?

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