Question

[Video] This is What Happens in Any Browser...

3 replies
72 views

Hello... I use 1Password ALL the time in different browsers. The video here will show you what happens a lot:
https://www.dropbox.com/s/asgpd0p2o48lm6u/1PW-1.mp4?dl=0

It's odd because 1Password works most of the time, but MANY times a day, I need to refresh the browser, and then it works... usually.

I'm on a new MacBook Pro, OS 12.4, and everything is updated, including 1Password. All the few extensions are updated.

Thanks.

1Password Version: 8.7.3
Extension Version: 2.3.7
OS Version: 12.4
Browser:_ Safari 15.5 & Chrome 103.0.5060.114

Browser Extension

bryantoderAuthor

Really? Nothing?

W

WestW

Same issue here. Including while trying to log into the 1PW Community website. With 1PW unlocked, I click on the icons in both the username field and password fields and nothing fills in. I have to use the CMD \ to get the fields filled in. What good are the icons if they only work infrequently?

1P_Tommy

1Password Employee

@bryantoder @WestW

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question, if you have an account. One of our extensions team members will be able to assist you.

I apologize @bryantoder it looks like we inadvertently missed your posting. Please be sure to include the video in your email. We are unable to open items via links. The item (your movie) would need to be submitted with your message.

@WestW

I'm afraid I do not have enough to go on for you. You are also welcome to email in. Please also include the browser type, and if you are using 1Password 8 or 7. The version number of the extension would be most helpful as well.

--

Apple released 12.5 today along with other OS's. It's a great time to update all things.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO