Skip to main content
Safety
Safety
March 3, 2025
Solved

WatchTower suggest Passkey

  • March 3, 2025
  • 1 reply
  • 143 views

Hej,

My Watchtower suggests that I use Passkey on https://www.alfredforum.com.

I logged in there to change to Passkey, but they do not support Passkeys...

I contacted the admin of Alfred and asked him where I can switch to Passkey, but the admin informed me that they do not support this.

So maybe there is some wrong information in 1Password... But how can I fix it? Or can you - 1Password developers - change this?

 

Best answer by 1P_Dave

Hello @Safety! 👋

I've tried to reproduce the same issue here on my end but I don't see the same passkey banner. I do see that you have an email address that you're redacted in your screenshot and I wonder if you might have accidentally added that email address as a website address field to the item rather than as an email address field. 

Can you try the following: 

  1. Open and unlock 1Password.
  2. Edit the item in question. 
  3. Delete the field containing your email address. 
  4. Click +add more and choose E-mail.
  5. Enter your email address and save the item. 


Do you still see the passkey banner? 

-Dave

 

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
March 3, 2025

Hello @Safety! 👋

I've tried to reproduce the same issue here on my end but I don't see the same passkey banner. I do see that you have an email address that you're redacted in your screenshot and I wonder if you might have accidentally added that email address as a website address field to the item rather than as an email address field. 

Can you try the following: 

  1. Open and unlock 1Password.
  2. Edit the item in question. 
  3. Delete the field containing your email address. 
  4. Click +add more and choose E-mail.
  5. Enter your email address and save the item. 


Do you still see the passkey banner? 

-Dave

 

    Safety
    SafetyAuthor
    March 3, 2025

    Hej Dave, 

    You have eagle eyes... Exactly, that was the problem. I must have been staring at it for too long and didn't notice.
    I have now moved the email from the website area to another area. 
    Now the banner has disappeared.
    Thanks again for your support

    Rolf

    1P_Dave
    1P_Dave
    1Password Employee
    March 3, 2025

    Fantastic! I'm happy that the issue is now resolved. 🙂

    -Dave

    Terms & ConditionsAccessibility statement

    ©2026 1Password. All rights reserved.
    4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada