Web form details missing? Too difficult to find.

Question

I updated to 1password 8 some days ago.... and just almost got a heart attack because I could not find some of my most important banking information any more. Fortunately I could see them after logging into my.1password.eu so I figured out that they are not lost. After finding the correct translation to be able to search the community (there are not many german hits in google looking for "Webformulardetails and none regarding 1password 8) I found the tip how to re-enable them in the apps.... and also the notion that this data is "auto-saved web details". But in my case I have a lot of important items in these "web form details" which I added as fields with data somewhen in the dim and distant past (some early windows clients more then 10 years ago)... and I have no idea how they got into those web form details.

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1P_Gem · Answer

Hi @mks0815! I'm sorry to hear that you had trouble locating the option to show auto-saved web details, but thanks for taking the time to share your feedback about this!

The option to show these details is present in the app to allow users who rely on these web form details in their older items to view and retrieve them. It's set to disabled by default as this isn't a very common scenario, however, I can definitely understand how this option can be somewhat obscure and difficult to locate, and we do apologise for any confusion caused here.

I've passed your feedback along to our product team to look into how this situation could be better handled and clarified in the future.

If you have any further questions or concerns, let me know! 😄

ref: 33088290

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