Website unable to access a stored login (used to work, and no longer does)

Forum|Forum|4 years ago
February 24, 2022
3 replies
90 views

Hi - when I try to use the ADT Pulse app on my iPhone, I get the message "1Password can't verify that adt.com should have access to your ADT Pulse login. Do you want to fill it anyway?". I can go ahead and click AutoFill and log in, but the 1Password app doesn't seem to save the information, so I need to do this every time. How do I fix this? Thanks ...

1Password Version: 7.9.5
Extension Version: Not Provided
OS Version: iOS 15.3.1
Referrer: forum-search:https://1password.community/search?Search=can't%20verify%20that%20adt.com%20should%20have%20access

iOS

Jack_P_1P

1Password Employee

Hey @rzla:

Thanks for asking! If you'd like to smooth this out in the future, adding the https://adt.com URL to your Login item for your ADT Pulse account in 1Password would improve your state of play here. Let me know how you get on with that, or if you run into any trouble along the way.

Jack

A

Anonymous

Jack - I tried what you suggested, and the message no longer appears. Thanks for your help - much appreciated!

Jack_P_1P

1Password Employee

You're very welcome @rzla! Please get in touch if you need anything in the future.

Jack

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