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November 2, 2022
Question

Weird and completely unrelated domain/URL matching

  • November 2, 2022
  • 3 replies
  • 80 views

When I try to login for a specific site, the plugin consistently gives me two options: the right one, and one completely unrelated option. And when I say unrelated I mean, they could not be more different:

  1. The domains are so different they only have a single letter in common . And that's not even in the same domain part...
  2. They are even on different ports (one is on 8080).
  3. The logins are completely different (one is an email address, the other a client number).
  4. One goes over https, the other plain http.

There isn't a single other field in the 1PW entry that has anything in common. And they are in different vaults. And have been created almost year apart. The 2nd, completely unrelated option doesn't show up anywhere else, except on the site where it is actually supposed to show up.

It's not a major blocker, but I've been starting at this for months and it's getting a bit annoying.


1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: 13.0
Browser:_ Firefox

3 replies

steph_giles
1Password Employee
November 10, 2022

Hey @rickmb,

I'm sorry for the strange behaviour you are seeing here. Can you possibly send over the URL's so I can test it out on my end to see if I can replicate the issue?

Thank you!

November 10, 2022

Not on a public forum. One of them is a private system and I'm not confident about the security. (see also 'plain http').

1P_Tommy
1Password Employee
November 12, 2022

@rickmb

You can email us if you like using support@1password.com That said, does your login, the erroneous one, have an linked entry to the browse? It would likely look similar to this.