"Welcome to 1Password" tab, over and over

Hello, @dlaidlaw. Thank you for reaching out.

I'm sorry about the trouble you're encountering. Do you manually clear Safari's history or use third-party programs or extensions to clear the history in the browser?

-Evon

No, I may occasionally clear history, but this is a brand new machine, and I have not done so as yet. The only extension installed in Safari is the 1Password extension, so nothing else should be clearing history.

@dlaidlaw

Could you please send us a diagnostics report to mailto:support+forum@1Password.com? With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149687/
• Your forum username: dlaidlaw
• A diagnostics report from the 1Password extension: https://support.1password.com/diagnostics/

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

I am getting this problem as well... on both Firefox on my Mac .. and on my iPhone. Very frustrating.

Hello, @sandinak.

May I ask if you're running Safari 18.3? If so, previous iOS/macOS 18.3 versions had issues where the browser extension storage used by 1Password for Safari would be cleared unexpectedly. This issue should now be resolved with beta 3.

Can you please share additional details when this problem occurs in Firefox?

-Evon