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April 19, 2023
Question

where can i get 1P7 browser extension

  • April 19, 2023
  • 4 replies
  • 168 views

I buy 1P7 mac and windows ,but I can't intsall 1P7 browser extension.
open 1password browser extension , show the login windows

1Password Version: 7.9.832
Extension Version: 2.9.0
OS Version: windows 11


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

4 replies

steph_giles
1Password Employee
April 19, 2023

Hey @zhibin,

1Password Classic was last updated in 2019. It was built on older technologies and will not be compatible with future updates to web browsers. Our latest extension, 1Password in the browser, is in active development: https://support.1password.com/getting-started-browser/

The latest version requires a 1Password membership and will not work with older standalone vaults. I recommend sending an email to our support team at support+tradein@1password.com so that they can look at how you're currently using 1Password and advise on the best way forward.

Thank you!

April 20, 2023

When I bought the 1P7 license, you didn't tell me that I can't browser extension in a few years, I just want my 1P7 to be able to use the browser extension.

April 20, 2023

I reinstalled os, and browser extension be used before installing the system. It doesn’t matter if It was built on older technologies.

steph_giles
1Password Employee
April 20, 2023

Hey @zhibin,

I have located your support ticket, thank you for emailing the team.

Let's continue our conversation there.

ref: VFB-18945-979