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April 21, 2023
Question

where can i get 1P7 browser extension

  • April 21, 2023
  • 8 replies
  • 129 views

I buy 1P7 mac and windows ,but I can't intsall 1P7 browser extension.
open 1password browser extension , show the login windows

1Password Version: 7.9.832
Extension Version: 2.9.0
OS Version: windows 11


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

8 replies

1Password Employee
April 21, 2023

Hi @zhibin, thanks for reaching out!

1Password 7 is no longer supported. It sounds like you may be using a standalone version of 1Password that you had purchased. If so, you can contact support+forum@1password.com and include a link to this thread. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. We can then assist you with upgrading to 1Password 8 via email and close this thread so we're not having the same conversation in two different places. 🙂

April 21, 2023

I contact mailto:support+forum@1password.com,You mail just let me upgrade and close this thread ,and
do not let others see this thread。
I don't want to upgrade, I just want to use 1p7 and standalone version of 1Password,
where can i get 1P7 browser extension

April 21, 2023

When I bought the 1P7 license, you didn't tell me that I can't browser extension in a few years, I just want my 1P7 to be able to use the browser extension.

April 21, 2023

I buy 1P7 mac and windows ,but I can't intsall 1P7 browser extension.
open 1password browser extension , show the login windows

1Password Version: 7.9.832
Extension Version: 2.9.0
OS Version: windows 11


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

1P_Dave
1Password Employee
April 21, 2023

@zhibin

I've merged your new thread with the older thread. I see that you have a support ticket opened with our team over email. Please continue the conversation there.

-Dave

ref: VFB-18945-979

April 21, 2023

I don't want to upgrade, I just want to use 1p7 and standalone version of 1Password,
you mail only tell me update

April 21, 2023

i want you continue the conversation here

1P_Dave
1Password Employee
April 21, 2023

@zhibin

Thank you for the reply. I don't have access to your license information here on the public forums but I'll help as much as I can. You mentioned using "Extension Version: 2.9.0" in your initial post, this is our modern extension that only works with 1Password accounts and not older standalone vaults.

The old classic extension is no longer available for download. We’ve held on to the classic extension for as long as possible, but it was built on older technologies and will not be compatible with future updates to web browsers. The future for 1Password in the browser is our modern extension.

1Password Classic will stop working soon for users who currently have the old extension installed: The 1Password classic extension will stop working soon

-Dave