Skip to main content
November 3, 2024
Question

Why blocked? Why unblock long?

  • November 3, 2024
  • 3 replies
  • 119 views

I have opened 1Password App. I enter in 1P and have access to any passwords. In this case, I use 1password in Chrome and:
1)Blocked access to 1Password. Why?
2) Very long waiting of 1Password preparation. About 10 seconds.
3) I must type password.

Now I do copy/past from 1Password App. But... may be 1Password extension in Chrome is useless extension?

Very uncomfortable. I remember that there was no such difficulty a while ago.


1Password Version: 8.10.50 (81050025)
Extension Version: 8.10.48.25
OS Version: macOS 15.1
Browser: Chrome 130.0.6723.92

3 replies

1P_Dave
1Password Employee
November 4, 2024

Hello @YuryRadchenko! 👋

I'm sorry that you're having trouble unlocking 1Password in Chrome. Can you clarify the screenshots a little bit? It looks like you're signing into 1Password.com in the first screenshot (1p_step1.png) and then into the browser extension in the second screenshot (1p-step2.png). Is that correct?

Do you have the 1Password desktop app running on your Mac in the background? If you do then try these steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

Does that improve the situation?

-Dave

Let me know if that doesn’t fix the issue. I look forward to hearing from you. 🙂

November 7, 2024

Can you clarify the screenshots a little bit? It looks like you're signing into 1Password.com in the first screenshot (1p_step1.png) and then into the browser extension in the second screenshot (1p-step2.png). Is that correct?
Sure. It's correct.

Does that improve the situation?
No.

But I solved. Need to set On for 1Password in "Allow in the Background" Settings.

Thank you!

1P_Dave
1Password Employee
November 7, 2024

I'm glad that you were able to resolve the issue. 🙂

-Dave