Why does 1P opens a new browser tab prompting login...

@bobkoh thanks for sharing, this is also how I utilise the two.

Let us know if there is anything else we can help with.

@steph_giles

Hi Steph,
Kindly, may I know why Nobody answered me from about 2 weeks?

I don't know what it means that an app as important and universal as 1password has no way to respond to requests for help.
For more than a week I've been trying to get help to no avail. There is no chat for instant messaging on the application site, there is no email for correspondence, there is only a form for sending messages via this link (https://support.1password.com/) and when I sent two messages through this form, no one answered me. I searched the junke box in my email, I checked all the boxes, and I couldn't find any message. Four days ago, I contacted an employee who had previously contacted me because of a problem with purchasing the application, and this employee did not respond to me.

In all of these requests, I used the same email I used to create my 1PAssword account.
And after all this inability to get help, I posted, two days ago, a post in 1Password community (you can find it in this link: https://1password.community/discussion/141038/problem-with-alfred-1password-integration#latest) in a place where I am supposed to get an answer from the application team! No one has answered so far, and agin: no answer!

What if it is more urgent, for example, that I lost all my sensitive information for some reason, and then I need urgent help from the support team?

Now I'm trying a new way: I will write a comment to anyone from 1Password in this community, just to know the reason for this failure to communicate with customers in a timely manner.

Honestly, I'm starting to regret buying this app!

Hey @FarisNajem2023,

I'm so sorry for the trouble you have had contacting us.

I have taken a look at the thread you have shared and it looks like my colleague has got back to you.

As for the emails not getting through to us, this does seem strange. Can you try sending an email directly to support+forum@1password.com instead if you still require assistance?