Why does 1Password keep locking me out?

Same as me. So frustrating. Spawning login windows are back!!!

I feel like they don't test their software very well, this is the 3rd time I have fought this spawning login problem on Mac / Chrome. Last time I created a ticket like you... and I just checked what they gave me.

Most frustrating, Chrome on Mac is not a rare combination... maybe it is time to change to something that doesn't break every couple months.

Same OS Mac14.2
Same browser Chrome is up to date
Version 121.0.6167.139 (Official Build) (x86_64)

@stefd the fix they gave me was in settings, the second option "integrate with desktop app" should be disabled. Turn it off and try restarting chrome. Maybe it will work for you. I just restarted Chrome again.... maybe it will work.

Thanks @lalsimmons I'll try that. I don't have the desktop app installed and that's not a setting I've ever changed so if it is the cause then I agree with you that they don't seem to bother testing anything before they release it to customers.

It's still happening - disabling "Integrate this extension with the 1Password desktop app" and restarting Chrome made no difference.

Having the same issue. This was gone for a few months but seems to be back now even worse.

I'm linking this thread to another one about the same issue: https://1password.community/discussion/comment/704662#Comment_704662

Hello @stefd, @lalsimmons, @mmeyer, @Hoelder,

I’m sorry that you’re experiencing an issue where you’re prompted to sign in to 1Password in the browser repeatedly. We have received multiple reports of the issue and an internal issue has been created for our developers to investigate further. I’m sorry for the interruption this issue has caused to your workflow.

To help us get to the bottom of the issue, can you help me with the following questions:

• Do you see the notification popup from the browser, as shown below:
  • 
• Do you have the 1Password desktop app installed?
• Or, have you recently removed the desktop app?
• Do you have MFA enabled for your 1Password account?
• Can you confirm the version of your 1Password extension in the browser? This guide will help you to locate the version number.

The above details will help us to establish a better understanding of the issue and help our developers fix the issue as quickly as possible. Thank you!

-Kevin

Hi @kevin_li

• I'm on a mac and I see a similar system notification but not exactly the same
  

• No I don't have the desktop app installed

• No, I have never had the desktop app installed

• Yes, I use an authenticator app

• Extension version 2.20.0

@stefd

Thank you for those details. It does sound like you're running into the known issue and I've let our developers know that you're also affected. For the time being, installing the desktop app allows authentication in the browser extension to take place in a different way so that you can workaround the issue and no longer see the authentication prompts:

• Download 1Password

Once you install the app, restart your Mac. We're working to fix the issue permanently but I'm providing this workaround so that you can stop the messages for now.

-Dave

ref: dev/core/core#27669

Already in contact with support and mailed that info there including logs.