Why iPad vaults are not the same as iPhone?

@sherifelabd:

I think this might be connected to https://1password.community/discussion/123994/master-password-on-ipad-different-than-on-my-iphone :+1:

@ag_ana no it’s another issue, this issue is that I’m logging in with the same password on my iPhone I find all my vaults, but on my iPad I don’t find them all, however on the ones I find they do sync with each other, the problem is with the ones I can’t find.
Thanks

Hi @sherifelabd

Could you please let me know:

1. Does either device have a vault called "Primary" on it? If so, which?
2. If you sign in at https://my.1password.com/ are you able to see all of your data there?

That should help us get to the bottom of this. Thank you.

Ben

@1P_Ben
Ive resolved this issue by deleting the app on my iPad -where I find less vaults- and reinstalled it again. Then everything went fine. - thanks

Excellent. Thank you for the update.

Ben