Question

Why is 1Password covering up dropdown menus?

Forum|Forum|1 year ago
May 26, 2025
2 replies
89 views

Basically this, top 2 entries not visible, happens on many different fields.

1Password Employee

Hello @ChrisPro! 👋

I'm sorry that you're seeing a conflict between 1Password and the suggestions on the page. It looks like both the website in question and 1Password are offering a suggestion which is causing the overlapping fields. You can dismiss the suggestion from 1Password by clicking on the 1Password icon in the field:

Can you tell me which website you're seeing this on? And are you entering your own address on this website? Or someone else's address?

-Dave

F

Funglin

I experienced this on Ryanair.com - thanks for explaining how I can dismiss 1Password in instances like this. This was preventing me from seeing and selecting my state.

1P_Dave

1Password Employee

@Funglin

I'm happy that my suggestion helped. Thank you for sharing the name of the website. So that our development team can look into this further, could you please send the page structure of the webpage in question to our support team? Follow these steps:

Open the website in question until you can see the State field that you're referring to.
Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

Attach the resulting JSON file to an email message addressed to: support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/why-is-1password-covering-up-dropdown-menus/156724
Your forum username: Funglin
A link to the affected webpage.
Please do not post the file here on the forum.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded