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February 27, 2024
Question

Why state field disappears from an identity if I choose a European country

  • February 27, 2024
  • 2 replies
  • 68 views

During the creation of an identity and after selecting a country in the address section, the field State/Province disappears if I don't select US as a country (Germany in my case). Why can't we add the information of state (Hessen, Bayern etc) for countries other than the US?


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2 replies

GreyM1P
1Password Employee
February 27, 2024

Hi there @Max7

The Address field in an item will typically have (at least) the lines that match the standardised format for postal addresses in that country. Taking Germany as your example, the format for that would be something like:

Mr P Kunde
Langestr. 12
04103 LEIPZIG
GERMANY/DEUTSCHLAND

Since the state isn't used in the standard postal address, it's not included in the Address field in 1Password. I hope that answers your question fully, but please do let me know if I can be of any further help. :)

— Grey

Max7Author
February 27, 2024

Hi GreyM1P,
thanks for your reply.

I have come across multiple websites that during a form fill require the state as part of the postal information even for Germany or Greece for example. And I always have to type the state info myself even though the rest of the fields are auto-filled. I also understand that usually the postal addresses here in Germany may be used without the state info, but it would be of great convenience if this info could be auto-filled by 1Password when requested. The field is already there after all. I would expect it wouldn't be difficult to keep it visible and usable regardless of the country.

Regards
Max