why won't DuckDuckGo autofill?

Hello @HelenBubz! 👋

I'm sorry that Autofill isn't working in DuckDuckGo. DuckDuckGo doesn't support extensions so you'll need to use Universal Autofill to fill into that browser instead. Try the following:

1. Make sure that Universal Autofill is enabled: Use Universal Autofill in apps and browsers on your Mac
2. Open DuckDuckGo.
3. Navigate to the sign-in page of the website that you'd like to sign into.
4. Click into the username or password field on the page and then press Command-Backslash on your keyboard.

Does 1Password fill your login credentials into the website in question? If it doesn't then can you share the website address of the website in question?

-Dave

i had to copy and paste everything into Duck to get to this page - and the whole point of having a password keeper is that cut and paste doesn't happen!

@HelenBubz,

Thank you for your reply. Can you please share additional details about the issue you're experiencing with 1Password? What happens when you use https://support.1password.com/mac-universal-autofill/ from the 1Password desktop app?

-Evon

Absolutely nothing happens @Evon.

Using DuckDuckGo's browser with 1PW open I type Cmd Backslash ( \ ) into the login to this site and it doesn't do anything at all. I have to copy and paste.

@HelenBubz,

Is Universal Autofill not functioning solely with DuckDuckGo, or does it also not work with other browsers like Safari? Have you configured it in your macOS system settings? -> https://support.1password.com/mac-universal-autofill/#set-up-universal-autofill

If you still cannot use Command⌘ + \, can you use Command⌘ + Shift⇧ + Space instead for https://support.1password.com/quick-access/?mac?

-Evon

Nothing at all with DuckDuckGo, there's a couple of sites that Safari doesn't like much but I copy my password from 1PW when it is a problem, Firefox works wonderfully.

5 mins later: Cmd Shift Space works both on "unknown" sites (not in history or password list) and "known" ones in DDG!!! Thank you so much, now I can browse in a bit more privacy.

@HelenBubz

You're welcome. I'm glad to hear Quick Access was helpful. If you'd like to continue troubleshooting Universal Autofill with DuckDuckGo, please send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149702/
• Your forum username: HelenBubz
• A diagnostics report from the 1Password desktop app and the 1Password extension:
• First, please recreate the issue you are experiencing.
• Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> https://support.1password.com/diagnostics/
• Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon