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October 6, 2021
Question

Windows 7.8.820 installer causing windows defender popup

  • October 6, 2021
  • 3 replies
  • 39 views

Windows defender is flagging the installer that I just downloaded from your website

https://c.1password.com/dist/1P/win6/1PasswordSetup-7.8.820.exe

I get that blue screen that says "Windows protected your PC"

Win10 21H1


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

3 replies

1P_Claudio
1Password Employee
1Password Employee
October 6, 2021

Hey @jasongordon, It sounds like SmartScreen is flagging this up due to our new code signing certificate.

There should be an option "more info", if you click on this, then click "run anyway" this should allow 1Password to run normally.

Please let me know if this resolves your issue! :)

October 6, 2021

Just ran it again a few hours later and didnt get the message

1P_Claudio
1Password Employee
1Password Employee
October 6, 2021

Glad to hear @jasongordon! let us know if it happens again. :+1: