Windows Hello fingerprint or face unlock option not shown after a restart

Forum|Forum|4 years ago
August 20, 2022
3 replies
165 views

Hi

I own a Lenovo ThinkPad x1 carbon and running 1password 80800203, on PRODUCTION channel

When I restart my system or when 1password is quit, when I re-open it always asks to enter my password instead of asking for windows hello face unlock or fingerprint, mac supports touch id in above situation, is that feature not available in windows yet or any settings I am missing ?

1Password Version: Not Provided
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Windows

ag_mike_d

1Password Employee

Hello @sigure,

Thanks for your message. This feature is available on Windows devices, provided it supports a hardware backed TPM 2.0. The option to allow Windows Hello to persist after the termination of the 1Password 8 for Windows app can be found in the following guide:
* Use Windows Hello to unlock 1Password on your Windows PC - Manage your settings

Please let us know if this information helps, but if you need further assistance, do not hesitate to contact us. We'll be here for you!

A

Anonymous

Thanks @ag_mike_d - It worked..

ag_mike_d

1Password Employee

Thanks for the update, @sigure. Glad this helped! 😀

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