Windows Hello not working with 1Password

Question

Hello, I installed 1 Password and unfortunately so far I have not been able to get Windows Hello to work with the 1Password software. I deleted the pin and reinstalled it and that worked momentarily then the problem reappeared. I saw that there were several people on the forum who had this problem but I don't know if they managed to resolve this problem. My OS is Windows 10 Enterprise LTSC. If you have an idea of a possible resolution I would be interested to know it.Thanks

1Password Version: Last 8.10.33
Extension Version: Last
OS Version: Windows 10 Enterprise LTSC 21H2
Browser: Firefox 126.0.1

1Password Version: Last 8.10.33
Extension Version: Last
OS Version: Windows 10 Enterprise LTSC 21H2
Browser: Firefox 126.0.1

1P_Gem · Answer

Hi @Verolive! I'm sorry to hear that you've been having issues using Windows Hello with 1Password, and it has only worked momentarily. Could you email in to support+forum@1password.com with a diagnostics report from 1Password and a description of the behaviour you're seeing, so we can look into this further?

How to send a 1Password diagnostics report

With your email please include:

A link to this thread: https://1password.community/discussion/146132/windows-hello-not-working-with-1password#latest
Your forum username: Verolive

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!

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