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September 9, 2023
Question

Windows11 Hello and start 1password with hardware key

  • September 9, 2023
  • 3 replies
  • 118 views

I followed this: https://support.1password.com/windows-hello/ and configured 1password and Hello accordingly. Whatever I try it doesn't work out.
After reboot and starting 1password on Windows it always asks for the password first and only and then in a second step requests the key confirmation, which works.
Any help is appreciated.
Of course I use the Beta versions of 1password for Windows and also the Addon.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

September 9, 2023

I saw this too late:
1Password Version: 8.10.16 beta channel
Extension Version: 2.15.1 beta
OS Version: Windows11 with latest patches
Browser: Brave 1.57.62

September 11, 2023

I figured it out. I could not use the Yubikey, but had to configure the external fingerprint reader instead.

AliH1P
1Password Employee
September 13, 2023

Hey @Udo13, thanks for the update. I'm glad to hear you were able to figure things out!

Let us know if you have any further questions.

Ali