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November 17, 2021
Question

Wrong Autofill Email Suggestion and can't change

  • November 17, 2021
  • 6 replies
  • 275 views

My wife's email that I have saved in 1P keeps showing up as the only autofill option when there's a text field for an email and I have no idea how to change it. Chrome Version 96.0.4664.45


1Password Version: 7.9.1
Extension Version: 2.1.4
OS Version: MacOS 11.3.1

6 replies

November 17, 2021

Hi @odog79!

Is this email saved in an Identity item, or a Login item?

November 17, 2021

Hello, yes but it is the only one that comes up,

November 18, 2021

@odog79:

I was rather asking which of the two it was. Because if it's an Identity, it would make sense that it shows up everywhere, but if it's a Login, we might have to take a look at the specific website, and understand why it's showing up instead of the one you are expecting to show up.

November 18, 2021

Thanks. I have my wife’s identity saved on my account. Why is her email the only one that shows up if I also have an identity? Also, it’s just her one email that shows instead of the multiple emails her and I have saved within our identities.

Jack_P_1P
1Password Employee
November 18, 2021

Hi @odog79:

Just to confirm, is your Identity item in a vault that is currently set to show in 1Password in your browser's settings? Get started with 1Password in your browser

As for why you're only seeing one email address, only one email address per Identity will be displayed as an autofill suggestion.

Jack

November 18, 2025

I'm bumping this, as I'm having the same or a very similar issue. I have two email addresses, but only my personal one is in my identity. When I go to autofill details like my name, physical address, and email address (say for a cart or in a google form), my work email address automatically populates in the email field, and I would like my personal one to populate by default.

This happens to me on iOS 18.6.2 and Brave 1.84.139.