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February 18, 2025
Solved

Wrong currency in web

  • February 18, 2025
  • 1 reply
  • 496 views

Hi,

I'm trying to renew my 1password subscription via https://my.1password.com/billing , but it's always forcing me to pay in USD. I already chose the correct region, deleted my cache and tried it in another browser. I'm accessing the website from Germany. In my iOS App, the price is shown in € but it's higher than the prices on the websites. 

Does somebody know, what I can do to get the correct price? 

 

 

 

Best answer by 1P_Dave

Hello @Leon! 👋

Thanks for reaching out! If you're using 1Password.com then you'll be billed in USD: 1Password in your region - Choose your region

If you'd like to be billed in EUR currency then you'll need to change your region by creating a new account on 1Password.eu and migrating your items to the new account. 

I hope that helps.

-Dave

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
February 18, 2025

Hello @Leon! 👋

Thanks for reaching out! If you're using 1Password.com then you'll be billed in USD: 1Password in your region - Choose your region

If you'd like to be billed in EUR currency then you'll need to change your region by creating a new account on 1Password.eu and migrating your items to the new account. 

I hope that helps.

-Dave