Your saved data appears to be newer than this version of 1Password can use

Question

I seem to have gotten myself into a pickle. I was using the Beta channel but at some point it installed a Prod release and never picked up any more Beta releases. So I switched to the Nightly channel and installed it. And then changed the channel back to Beta hoping that it would correct itself. But it only ever kept downloading Nightly releases. So I downloaded the Beta installer thinking that might fix the issue and now I'm getting this error as soon as I try to open the app.

"Your saved data appears to be newer than this version of 1Password can use. Please update 1Password to its latest version. Contact support@1password.com for help."

I see in this thread you mentioned something that may be related. How can I get 1PW back up and running?

1P_Dave · Accepted Answer

@OAW Thank you for the Support ID! I've sent you a reply via email, let's continue the conversation there. -Dave

1P_Dave · Answer

Hello @OAW! 👋I'm sorry that you're running into a database issue after switching from the nightly version to the beta version. In order to revert from the nightly to beta, the following steps need to be followed to avoid this issue since the nightly often uses a newer database schema than either the beta or production version: To stop using a beta or nightly release of the 1Password appFor your specific situation, our support team can help get you back up and running via email. Please send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message.-Dave

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