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fejhog
February 22, 2024
Question

Your session has expired. 1Password in the browser would like you to sign in again to authenticate.

  • February 22, 2024
  • 12 replies
  • 1237 views

Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working fine in chrome on other computers except for one. It was working perfectly fine and then all of a sudden it started. If I disable the extension and then enabled it the next day it seems to fix it for about a day but then it comes back again. This is getting so frustrating. My renewal comes up soon so if we can't resolve it I will just move on to another solution. It was working fine for many months but not it's unusable on this PC which I use primarily at work.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 11
Browser: Chrome

12 replies

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rmcollier1307
rmcollier1307
March 6, 2024

@1P_Dave "automatically lock" was on already. I turned it off and same behavior. Be noted - I am running a CHROMEBOOK, not just chrome. Not sure that matters

1P_Dave
1P_Dave
1Password Employee
March 6, 2024

@rmcollier1307

I'm sorry that the steps didn't help. I recommend that you turn "Automatically lock 1Password" back on. So that I can better understand the situation can you tell me the following:

  1. In the new tab that opens, do you see the message that "Your session has expired"? Or do you see a different message?
  2. Are you using multi-factor authentication for your 1Password account? Or DUO authentication?

I look forward to hearing from you.

-Dave

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