"Everything we do has a security-first approach because we truly feel that responsibility."
Tell us about your role I'm a Systems Engineer in the IT Team at Intercom. We set up and high-level administer critical IT systems, such as 1Password.
Why is cybersecurity important in your industry? At Intercom we're custodians of not only our data, but of our customer's data and their customer's data as well. Everything we do has a security-first approach because we truly feel that responsibility.
What are the biggest challenges facing security teams right now? Everything from phishing to actual complex attacks is becoming increasingly elaborate and complex. The biggest challenge in my opinion is maintaining a high level of security while balancing friction for the end-user.
What’s your top tip for other cybersecurity/IT professionals that has helped you navigate or grow your career in the industry? It's hard to boil it down to just one: hold on to your beliefs very loosely and learn to expect not just the worst case scenario, but also the scenario that you didn't even think was possible.
When did you first learn about 1Password? I've been using 1Password actively for over 7 years, but I had heard about it earlier - hard to pinpoint exactly when.
What excites you about the future of 1Password? I'd like to see 1Password grow to have a dedicated Enterprise offering that aligns with modern IT Security practices and offers support for as-code setup and administration.
Why do you love 1Password? Ease of use and browser and OS integration.
Published 6 months ago
Version 1.0
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\"Everything we do has a security-first approach because we truly feel that responsibility.\"
\n
Tell us about your role I'm a Systems Engineer in the IT Team at Intercom. We set up and high-level administer critical IT systems, such as 1Password.
\n
Why is cybersecurity important in your industry? At Intercom we're custodians of not only our data, but of our customer's data and their customer's data as well. Everything we do has a security-first approach because we truly feel that responsibility.
\n
What are the biggest challenges facing security teams right now? Everything from phishing to actual complex attacks is becoming increasingly elaborate and complex. The biggest challenge in my opinion is maintaining a high level of security while balancing friction for the end-user.
\n
What’s your top tip for other cybersecurity/IT professionals that has helped you navigate or grow your career in the industry? It's hard to boil it down to just one: hold on to your beliefs very loosely and learn to expect not just the worst case scenario, but also the scenario that you didn't even think was possible.
\n
When did you first learn about 1Password? I've been using 1Password actively for over 7 years, but I had heard about it earlier - hard to pinpoint exactly when.
\n
What excites you about the future of 1Password? I'd like to see 1Password grow to have a dedicated Enterprise offering that aligns with modern IT Security practices and offers support for as-code setup and administration.
\n
Why do you love 1Password? Ease of use and browser and OS integration.
","body@stringLength":"1811","rawBody":"
\"Everything we do has a security-first approach because we truly feel that responsibility.\"
\n
Tell us about your role I'm a Systems Engineer in the IT Team at Intercom. We set up and high-level administer critical IT systems, such as 1Password.
\n
Why is cybersecurity important in your industry? At Intercom we're custodians of not only our data, but of our customer's data and their customer's data as well. Everything we do has a security-first approach because we truly feel that responsibility.
\n
What are the biggest challenges facing security teams right now? Everything from phishing to actual complex attacks is becoming increasingly elaborate and complex. The biggest challenge in my opinion is maintaining a high level of security while balancing friction for the end-user.
\n
What’s your top tip for other cybersecurity/IT professionals that has helped you navigate or grow your career in the industry? It's hard to boil it down to just one: hold on to your beliefs very loosely and learn to expect not just the worst case scenario, but also the scenario that you didn't even think was possible.
\n
When did you first learn about 1Password? I've been using 1Password actively for over 7 years, but I had heard about it earlier - hard to pinpoint exactly when.
\n
What excites you about the future of 1Password? I'd like to see 1Password grow to have a dedicated Enterprise offering that aligns with modern IT Security practices and offers support for as-code setup and administration.
\n
Why do you love 1Password? Ease of use and browser and OS integration.
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Community Manager
1Password Team