Question

1password locks within 10 seconds on High Performance or Dynamic resolution screen share on macOS

52 replies
937 views

As the subject notes, I've noticed 1password locks itself within about 10 seconds regardless of what I've set the auto-lock setting to.

This makes copying and grabbing passwords, otp codes etc very difficult as I need to do it within 10 seconds of opening 1password.

This has been happening for quite some time (6+ months at least) when I run screen shares with a remote macOS host via the screen share app using High Performance or Dynamic Resolution.

The issue does not occur if I change from High Performance to standard in the macOS screen share app.

High Performance is useful as it adjusts the remote display to match the display I'm using on my local machine. Which makes needing to switch back to standard - not ideal.

The remote machine display does not scale nicely if in standard screen share type mode.

I was wondering if anyone else has seen this issue?

Remote Mac is running MacOS 15.6.1
1password ver. 8.11.6

macOS

Show previous replies

M

marcaddeo

Also having the same issue on my work computer(s), making it difficult to get work done that requires me to authenticate to things.

Would be nice if this could get bumped up in priority.

1P_Gem

1Password Alum

Hi @marcaddeo, I’m sorry for the disruption this is causing. I’ve added your report to the internal tracker for the issue, along with a note on the impact it’s having and that you’d like to see this prioritised.

L

log24

+1 on getting this fixed ASAP!

I have set 1PW to never lock when idle which is inherently less secure - not good for a password manager. 😉

1P_Gem

1Password Alum

Hi @log24, thanks for posting, and I’m sorry for the disruption this is causing! I’ve added your report to the internal tracker for the issue.

A

andrew1234

Getting bummed on those 1password idle timeout bugs. I just hit the same thing recently and I have to resort to use browser extension instead of app on mac and standard apple screenshare degrades user experience a lot especially if you have more than one physical displays on the remote computers. In addition to mac there is another idle timeout bug with sway+wayland in which 1password never locks, and this one is nearly impossible to workaround.

1P_Gem

1Password Alum

Hi @andrew1234, I’m sorry for the disruption and frustration these issues are causing. I’ve added your report to the internal trackers for both issues.

H

hermdog

I just ran into this bug on macOS 26.6.2. 1Password 8.12.40. I also had to set the Lock after device is idle to Never and it stops doing it. This was not happening to me on 1Password 8.12.38. I also use the Screen Share app. Please fix. Thank you!

1P_Gem

1Password Alum

Hi @hermdog, I’m sorry to hear that you’ve started running into this issue after the recent update. I’ve added these details to the issue on file for our developers to see.

B

Brighter454

This issue still occurs as of 1Password 8.12.40 and Golden Gate 27.0.1 when using Jump Desktop 10.15.40 in Privacy Mode with an active, fully-paid 1Password Family subscription. I use it to support my disabled elderly parent. When Privacy Mode is turned off, 1Password functions as expected.

B

brconflict

This is still an issue on Mac OS 27.0.1 using High-Performance Screen-sharing on 1Password version 8.12.44 (Mac).

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