Skip to main content
February 7, 2023
Question

After inactivity the ssh agent is not running

  • February 7, 2023
  • 5 replies
  • 919 views

I am using 1P8 on macOS and I enabled the SSH agent as instructed, so I can sign and authenticate with SSH keys that are stored in 1P. This works when 1P ran recently. When the computer is idle for a while, and 1P is being locked and not used for a while. The terminal fails to use the agent for git sign and git pushing.

The error is: "error: Could not connect to socket. Is the agent running?"

I have to manually open 1P to get it back to work. This is a little annoying.

Some relevant settings:
- "Keep 1P in the menu bar" unchecked.
- "Start at login" checked.
- "Unlock with Touch ID" checked.
- "Auto lock on sleep" checked.
- "Use the SSH agent" checked.
- "Ask approval for each new application and terminal session until 1P locks".
- "Connect with 1P CLI" unchecked.

Thank you.


1Password Version: 8.9.15
Extension Version: Not Provided
OS Version: macOS 13.2
Browser:_ Not Provided

5 replies

Jack_P_1P
1Password Employee
February 10, 2023

Hi @raphaelcp:

That definitely isn't the experience we want you to have when using 1Password SSH agent. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

March 12, 2023

I'm experiencing the exact same thing, Google brought me here. Should I send diagnostics as well?

Jack_P_1P
1Password Employee
March 13, 2023

Hi @Darland:

Yes please. Thank you!

Jack

March 17, 2023

My support ID is [#RGX-93227-813]

October 12, 2023

I'm also seeing this issue. Should I do the same?