Solved

Can't download attachment on 1P: integrity ash error

Forum|Forum|11 months ago
July 12, 2025
2 replies
46 views

Hello guys, never had problem with 1P since years but today, i can't download a file that i attached on a login :(

I can't download it on all my devices: 1P on my mac, on my iphone, on the online version of 1P if i click on download i see this:

Troubleshooting

Best answer by Jedi82

thanks very much but i solved restoring an old version of the file!!!!! Cheers we can close the issue

Trevor_1P

1Password Employee

Hi @Jedi82,

I'm sorry that you're experiencing this issue. To help further look into it, I'd like to ask you to create a diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/developers/cant-download-attachment-on-1p-integrity-ash-error/159213
Your forum username: Jedi82

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you.

- Trevor

J

Jedi82AuthorAnswer

thanks very much but i solved restoring an old version of the file!!!!! Cheers we can close the issue

Trevor_1P

1Password Employee

Hi @Jedi82,

Thank you for the update! I'm happy to hear that resolved the issue for you.

- Trevor

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded