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September 5, 2024
Question

Can't download private key when sharing SSH?

  • September 5, 2024
  • 5 replies
  • 1158 views

I have an SSH key in 1Password for a shared cloud VM, and I use the password sharing feature to provide it to users that need access to the VM. This has worked great until the most recent time I tried this today. Using the shared link, neither I nor the other person can download the private key (the Copy button does nothing), although the public key and fingerprint copy just fine. I can't find a workaround either as I can't even seem to select the entire field for a normal copy (it's truncated). Is this an issue on the server side? We've tried it on Windows in both Edge and Chrome.


1Password Version: 8.10.45
Extension Version: Not Provided
OS Version: Windows 11
Browser: Edge Chromium and Chrome

5 replies

February 5, 2025

I'm having the same issue. I can't copy the private key into my clipboard via the website share or from the 1password app. I have to edit the entry, then copy the raw text from the input field.

February 6, 2025

Hi all,

I have reported this back to the team and hopefully we can get a fix.  I don't have an ETA, but will try to reply to this thread once it has been fixed.  

Thanks,

Phil

April 4, 2025

Hi ! Would you have any news on this by any chance ?

 

February 19, 2025

Hey @1P_Phil , any updates on this? we are struggling on doing some sharing and we would heavily use this feature, right now we are over complicating our the way we share keys 

August 1, 2025

@1P_Phil looks like this bug is ready to receive first birthday cake.
any updates?
What service the 1Password team can recommend for secure key sharing?

August 1, 2025

Hi all ( @Phanty , @XrstalLens , @alvarosoto_sxm , @rhys_vdw ),

Just a quick update. I have re-confirmed the bug and I am super sorry this is still an issue. I'll reach out to the team again to see what we can do.

Thank you,
Phil