Skip to main content
G
guersam-moatai
October 20, 2025
Question

Cannot create now service account or rotate token

  • October 20, 2025
  • 2 replies
  • 81 views

I'm having trouble creating new service account or rotating existing service account token with 500 error:

 

Attempts via op CLI fails as well.

$ op service-account create ...

[ERROR] 2025/10/20 17:01:12 (500) Internal Server Error: Server experienced a fatal error.


There's no sign of outage in service account at https://1password.statuspage.io/. Has anyone experienced the same thing?

2 replies

G
guersam-moataiAuthor
October 20, 2025

Maybe it's due to the current outage of AWS N. Virginia region? 

 

    O
    Olen
    October 31, 2025

    Was this resolved?
    I had a similar issue on an account where I rotated the service account key on quick succession.

    1Password keeps a history of changes, but is seems like there is a limit to the length of the history it is able to retain, and when that is "full", you can no longer change the password.

    So I had to change my code to instead remove and create a new service account with the same name on a regular basis, to clean out the history and avoid the issue. 

    Terms & ConditionsAccessibility statement

    ©2026 1Password. All rights reserved.
    4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada