Change of name in AzureAD not synced

Question

Hello, we face an issue, where the name of a synced account is not changed after a name change in AD.
The provisioning in AzureAD says it's updated, in 1Password the log says name is updated, but show is the old name!
SCIM Bridge Version is v2.4.1
How can this be fixed?

Thx, Oliver

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Anonymous · Answer

Hi @aixxo. I'm sorry that you are experiencing this issue.

I'd like to ask a few questions to help me understand the circumstances of the name change a bit better.

When you mention the 1Password log are you referring to the audit log for the user in the 1Password web client?

Which field (or fields) did you change on the person's Azure AD profile?

Did you manage to capture the name change in the SCIM bridge logs? You can access the SCIM bridge logs by navigating to the address where you have deployed your SCIM bridge, and entering your bearer token. Once logged in you should have access to the logs. This should give us a better understanding of the steps that were taken by the SCIM bridge.

You can also https://support.1password.com if you prefer to share the logs with our support team via email.

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