Question

CLI suddenly saids "Your Secret Key has changed. You must enter your new Secret Key to sign in."

Forum|Forum|3 years ago
September 21, 2022
3 replies
221 views

Seems similar to this but more complicated. Not me but when my colleague executed .\op.exe signin corpname.1password.com it resulted the following.

PS > .\op.exe signin corpname.1password.com Enter the password for email@address.com at corpname.1password.com: Your Secret Key has changed. You must enter your new Secret Key to sign in. Enter the Secret Key for email@address.com at corpname.1password.com: [ERROR] 2022/09/21 19:40:40 Incorrect Secret Key

Please note that;

Secret Key is not changed
it's not my colleague's first time to run such command, so the issue happened suddenly
the issue doesn't happen on my environment; same Windows OS

What's the cause and solution?

CLI

A

andi_t_1P

1Password Employee

Hi @takuyahara , could you double check that your signing address is correct (both email@address.com and corpname.1password.com)? Your error might be caused by the fact that the secret key you are providing does not correspond to the account you are trying to sign into. Let me know if this double checking found any inconsistencies and resolved your issue.

All the best,
Andi

takuyaharaAuthor

Hi @andi_t_1P , yes signing address is certainly correct and the issue persists. I wonder why CLI says that secret key has changed despite command is ran as before and environment has not changed.

takuyaharaAuthor

Any update @andi_t_1P or somebody else?

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