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December 8, 2022
Question

"op" no longer working after jamf installation

  • December 8, 2022
  • 8 replies
  • 340 views

I've been using "op" to read credentials on my Mac, it works great. But my company installed jamf on my Mac, and now op simply responds

% op item list --vault Private
[ERROR] 2022/12/08 09:34:40 connecting to desktop app: connection reset, make sure the CLI is correctly installed and Connect with 1Password CLI is enabled in the 1Password app

I've uninstalled and re-installed op with homebrew.

My settings say:

Can this be made to work? Are there settings in jamf that need to be adjusted for it to work?


1Password Version: op 2.9.1, 1Password 8.9.10
Extension Version: Not Provided
OS Version: macOS 10.15.7
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=jamf

8 replies

December 9, 2022

Hi,

I ran into the same issue after the last updates.
I am not using Jamf.

1Password dropped support for 10.15?

macOS 10.15.7 (19H2026)
1Password for Mac 8.9.10 (80910043)
op --version 2.9.1

Jack_P_1P
1Password Employee
December 9, 2022

Hi @francismh and @nedbat:

I'd like to ask you both to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

December 10, 2022

Separately, I updated my macOS to 12.6.1, and now the op command works. I don't understand why, but it's working now.

December 12, 2022

Hi,

I sent a reply to mailto:support+forum@1password.com, but got a response from business support sans support id number.

Jack_P_1P
1Password Employee
December 12, 2022

Hi @francismh:

I was able to locate your ticket. We'll take a closer look and be in touch soon.

@nedbat:

Glad to hear updating to macOS 12.6.1 fixed it. We're investigating an issue with macOS 10.15 and the latest release of 1Password 8 for Mac, so thanks for sharing.

Jack

ref: dev/core/core#18979

December 15, 2022

@Jack_P_1P is there a way to downgrade 1Password 8 to the last minor version?

Jack_P_1P
1Password Employee
December 15, 2022

Hi @francismh / @nedbat:

We've just released version 8.9.11 of 1Password for Mac with a fix for this issue. Let me know how you get on with that!

Jack

December 16, 2022

Hi,

I can confirm that it works on 8.9.11.

I am pleasantly surprised, I was expecting this to be closed as wontfix due to OS EOL.

Thank you