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June 18, 2025
Solved

Service Account Permissions Issue: Vault Access Restricted to Read-Only

  • June 18, 2025
  • 4 replies
  • 499 views

Hi all,
I'm having trouble with the permissions of the service account. Even though I grant it read, write and share permissions on a vault when creating the
service account, the account is actually created with read-only permissions.
This is evident both from the attached image and from the code I am running (Python SDK) which can access the vault for reading, but not for writing.
The error I am getting is: you do not have the right permissions to perform this action: not sufficient permissions for the item update operation
I also tried to create the service account again with all the necessary permissions, but the problem persists, even though I grant it permission to create vaults.
I have no idea what it could be or what else I could try.
Thanks

 

Best answer by Vincenzo

The workaround is to click outside the Permissions box after selecting the permissions you want to assign.

4 replies

VincenzoAuthorAnswer
June 25, 2025

The workaround is to click outside the Permissions box after selecting the permissions you want to assign.

June 27, 2025

Hi @Vincenzo ,

Thank you for the feedback, could you kindly share the browser information so that I can file a bug and get this sorted out?

Thanks!

Phil

June 28, 2025

Hi,

Microsoft Edge for Business
Version 137.0.3296.93 (Official build) (64-bit)

Chrome
Version 137.0.7151.120 (Official Build) (64-bit)

In both cases the problem is present and the workaround works.

Vincenzo

July 3, 2025

Hi @Vincenzo ,

Thanks for this, I'll get this passed along to the right team internally.

Regards,

Phil

April 26, 2026

Thank you for posting this @Vincenzo !

No thank you to AgileBits in this case for the hour lost.