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Jun 18, 2025 9:40 AM UTC
Solved

Service Account Permissions Issue: Vault Access Restricted to Read-Only

Hi all,
I'm having trouble with the permissions of the service account. Even though I grant it read, write and share permissions on a vault when creating the
service account, the account is actually created with read-only permissions.
This is evident both from the attached image and from the code I am running (Python SDK) which can access the vault for reading, but not for writing.
The error I am getting is: you do not have the right permissions to perform this action: not sufficient permissions for the item update operation
I also tried to create the service account again with all the necessary permissions, but the problem persists, even though I grant it permission to create vaults.
I have no idea what it could be or what else I could try.
Thanks

 

VincenzoAnswer
Jun 25, 2025 1:20 PM UTC

The workaround is to click outside the Permissions box after selecting the permissions you want to assign.

5 replies

VincenzoAuthorAnswer
Jun 25, 2025 1:20 PM UTC

The workaround is to click outside the Permissions box after selecting the permissions you want to assign.

Jun 27, 2025 4:31 PM UTC

Hi @Vincenzo ,

Thank you for the feedback, could you kindly share the browser information so that I can file a bug and get this sorted out?

Thanks!

Phil

Jun 28, 2025 2:54 PM UTC

Hi,

Microsoft Edge for Business
Version 137.0.3296.93 (Official build) (64-bit)

Chrome
Version 137.0.7151.120 (Official Build) (64-bit)

In both cases the problem is present and the workaround works.

Vincenzo

Jul 3, 2025 6:43 PM UTC

Hi @Vincenzo ,

Thanks for this, I'll get this passed along to the right team internally.

Regards,

Phil

Apr 26, 2026 4:40 AM UTC

Thank you for posting this @Vincenzo !

No thank you to AgileBits in this case for the hour lost.