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takuyahara
April 27, 2022
Question

Sign in results 503 Unknown

  • April 27, 2022
  • 9 replies
  • 330 views

While I could sign in via CLI v1.12.4 until yesterday op signin results (503) Unknown: An unknown error occurred today. It happens on both Windows and macOS so it seems a backend issue. I hope the issue is already recognized and going to be fixed.
P.S. Because of a certain reason I need to use CLI v1 but not v2.


1Password Version: 7.9.828
Extension Version: 2.2.2
OS Version: Windows 11 Home

9 replies

April 27, 2022

Hello @takuyahara , were you logging into a *.1password.com account? I believe we had scheduled maintenance and logging in was down for a few hours.

Could you try again and let us know if the problem persists?

April 27, 2022

has this been fixed? I'm still getting unknown error trying to sign in.

Jack_P_1P
1Password Employee
April 27, 2022

Hi @peterlw:

Our team is aware of and investigating an issue with connections to my.1Password.com. Head to @1PasswordStatus for updates. Thank you!

https://1password.statuspage.io/

Jack

takuyahara
April 27, 2022

Hi Justin, yes I use *.1password.com account. Oddly, the issue has once gone when I tried a few hours ago but now the situation is different; op signin freezes whether I type correct or incorrect password.

Jack_P_1P
1Password Employee
April 27, 2022

Hi @takuyahara:

As I mentioned above, our team is aware of and investigating an issue with connections to my.1Password.com. Head to @1PasswordStatus for updates. Thank you!

https://1password.statuspage.io/

Jack

takuyahara
April 27, 2022

Hi Jack, thanks and let me leave a short detail; after taking 7 minutes op signin returned (504) Unknown: An unknown error occurred. .

April 28, 2022

Hey @takuyahara - Just touching base to see if the issue has been resolved for you now. Thanks!

takuyahara
April 29, 2022

Hey @"Justin.Yoon_1P" Yes it looks fixed, thank you! 🙏

1P_Tommy
1Password Employee
April 29, 2022

Excellent! Thanks for the update!