SSH Agent Permission Denied for Multiple Users on the same machine over RDP

Hi @fahimalizain:

Just so I make sure I've got a full understanding of the situation, you have a Remote Desktop server that multiple users share with 1Password installed on?

User 1 can connect to the server and use SSH keys from 1Password, but if User 2 connects to the server as well, isn't able to use SSH keys from 1Password? Let me know!

Jack

Hi @Jack_P_1P

Yes, you got it right. 1Password SSH Agent continues to work well for User-1 well after User-2 logs in.

It’s only User-2 that gets Permission Denied error. I hope the situation is clear :)

Thank you

Hi @fahimalizain:

Thanks for following up, and I'd like to apologize for the delay in responding here.

In that case, I'd like to ask you to create a diagnostics report from your Windows device from the context of User 2:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/136829/ssh-agent-permission-denied-for-multiple-users-on-the-same-machine-over-rdp#latest
• Your forum username: fahimalizain

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!