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April 16, 2024
Question

TouchID need to be relaunched multiple times

  • April 16, 2024
  • 3 replies
  • 98 views

I don't know if this is a problem related to 1password or MacOS, but the touchID prompt need to be displayed multiple times before the fingerprint is read.

Any idea of what I can do to improve that ?

This broke scripts that use SSH / secrets.

Thanks,


1Password Version: Not Provided
Extension Version: Not Provided
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3 replies

May 5, 2024

Bump of this issue.

It is not only related to SSH auth.

I also encounter the issue, when I run script with call to op cli, for example through a raycast extension.

This drives me crazy to relaunch 2 - 3 times in a row the selection of the secret, to have a working TouchID prompt.

How can I troubleshoot that issue ??

May 13, 2024

This issue drives me crazy.

Any idea why the touch ID is not active despite having the prompt ?

Is it possible to have at least a kind of retry button ?

This broke some scripts and this causes lot of troubles to overcome the issues generated.

Here is the log displayed in the ssh command:

sign_and_send_pubkey: signing failed for RSA "/Users/mickaelperrin/.ssh/id_rsa.from_....pub" from agent: communication with agent failed

October 7, 2024

So after months of struggling with that issue and having the 1Password team doing their best to help but unable to reproduce, I finally found a possible origin.

I am using yabai https://github.com/koekeishiya/yabai a tiling window manager for MacOS and have a specific rule for 1Password:

yabai -m rule --add app="^1Password" title!="^Accès rapide" manage=off sub-layer=above grid=6:4:1:1:2:4 display=$CENTRAL_MONITOR sticky=on

Deactivating yabai or this rule seems to resolve the issue.

Thanks for the support, and sorry for taking the teams’ time with that personal issue.