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hevak's avatar
hevak
New Contributor
1 month ago

Current Grandfathered Family Plan and getting family though business plan

So I'm currently on the grandfathered $45/mo family plan from joining really early.  My business just picked up 1Password and offers the family plan free.  I'm wondering if I take advantage of that opportunity, would I lose my grandfathered rate if I ever leave the business?  How long does the business -> Family plan last?

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  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    28 days ago

    Hi hevak​, welcome to the Community!

    Our billing team will be best placed to advise here. Could you email in to support@1password.com with a link to this thread and your forum username?

    You'll receive a reply with a Support ID number. Please post that number here so we can join the dots. Thanks!

      • 1P_Gem's avatar
        1P_Gem
        Icon for Moderator rankModerator
        27 days ago

        Hi hevak​, thanks for letting me know! I can see that we've received your email, and a member of the team will be in touch with you there as soon as possible.

        In the meantime, I'll close this thread to prevent any duplication of efforts.