Forum Discussion

dfarrell's avatar
dfarrell
New Contributor
2 months ago

Offboarding Best Practice

Is there a "best practice" for handling terminated employees' vaults?  All we have found is the recommendation to suspend the account, log in as the user and change all their site passwords, then delete/deprovision the account.

Seems like there should be a way to transfer that vault to a manager, then suspend/delete the user?

 

thx

best practices

3 Replies

  • dfarrell's avatar
    dfarrell
    New Contributor
    2 months ago

    Thank you - I had a feeling that was the best way.  But - as an admin, do we have the ability to move their vault elsewhere without logging in as the ex-employee? We use SSO here, but there are instances where master passwords are used, and as far as I know, the only way to get into that vault is to start a recovery process and reset it.  Just trying to dial in new SOPs - we're new to the 1PW platform here.  Thx

    • 1P_Tommy's avatar
      1P_Tommy
      Icon for Moderator rankModerator
      2 months ago

      dfarrell 

       

      In a nut-shell you'd need to remove the user from the SSO group and take the account through recovery. You need to access the account as them and move any data. The Private/Personal/Employee vault is inaccessible otherwise.