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Andrew6's avatar
Andrew6
New Contributor
19 days ago

1Pass Blocks Google Passkey login process on Android

I have a Google Pixel 10 XL. I've noticed this issue where when I log into an app or website on my phone, and choose sign-in with my Google account, the passkey login process doesn't work. I don't get an option to authenticate using my biometrics or anything else.

In order to resolve this, I have to go into my Android security settings and change my preferred service from 1Password to Google. Then the sign-in process for that app works normally. Then I can change my preferred service back to 1Pass.

Obviously this is a problem if I have to constantly switched my preferred service. What's going on here?

android
passkeys

1 Reply

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 hours ago

    Hello Andrew6​! 👋

    I'm sorry that you're running into an issue when signing into services using your Google account. I see that you're currently discussing the issue with our support team via email, please continue the discussion there. 

    I'll close this thread to avoid duplication of efforts. 

    -Dave